Privacy policy

Masonboro Air LLC (“Masonboro Air,” “we”) runs this website. This page explains what we collect and what we do with it.

What we collect

• Visit requests: the issue, preferred day and time window, your name, mobile number, service address and any notes you add.
• Job applications: your name, phone, optional email, role, experience and anything you choose to tell us.
• Spam prevention: a one-way, salted hash of your IP address, used only to limit repeated submissions. We don't store your raw IP address with your request.

How we use it

We use your information to schedule and perform service, to text or call you about your request, and to review job applications. When you send a request, Kyle receives a text message with the details so he can confirm with you personally.

We don't sell your information or share it for advertising.

Service providers

We store submissions with our database provider (Supabase) and send notification texts through our SMS provider (Twilio). Our website is hosted by Vercel. These providers process data on our behalf.

Text messages

If you send a request, Kyle may text the mobile number you provide about that request. Message and data rates may apply. Reply STOP, or just tell Kyle, and we won't text you again.

How long we keep it

We keep requests and applications as long as we need them for scheduling, service records and hiring, then delete them.

Your choices

To see, correct or delete the information you sent us, email Office@masonboroair.com or call (910) 530-2033.

Changes

If we change this policy, we'll update the date at the top of this page.