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AC or heat out? 24/7 emergency service.Call or text Kyle: (910) 530-2033

Masonboro AirWilmington, NC · Locally owned

Free help

Figure out what's going on before you spend a dime.

A quick troubleshooter for common problems and the $5,000 rule for repair-or-replace decisions.

Figure out what's going on before you spend a dime.

Quick troubleshooter

Try these safe checks before you call. If none of them fix it, Kyle will take it from there.

  1. Make sure the thermostat is set to Cool and a few degrees below the room temperature.
  2. Check the air filter. A clogged filter can choke airflow and freeze the coil.
  3. Look at the outdoor unit. Is the fan spinning? If not, check its breaker.
  4. See ice on the copper lines? Turn cooling off, set the fan to On, and request a visit.

Repair or replace?

The $5,000 rule: multiply your system's age by the repair cost. Over $5,000, replacement is worth pricing out. Under, repair usually makes sense.

Enter both numbers to see where you land.

It's a rule of thumb, not a verdict. Kyle will walk you through both options honestly, with no upsell.

Need heat or air? Talk to Kyle.

Call or text any hour, or send a request and he'll text you back to confirm.